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Director of Network Services

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

APPLICATION PROCEDURES

1. Required documents will include:

· Current resume of experience, formal education/training and qualifications.
· Copies of supporting credentials, if applicable.
· Copies of transcripts from fully accredited college or university institutions.


(Copies of diplomas will not substitute for  transcripts.) (If hired, it will be required to submit official transcripts from fully accredited college or university.)
Information on transcripts must include degree awarded and confer date.Transcripts without this information and online applications without transcripts will be disqualified. PLEASE DO NOT SUBMIT AN APPLICATION IF YOUR DEGREE WILL NOT BE CONFERRED UNTIL A LATER DATE.

Note:  A written evaluation by an official foreign credentials/transcripts evaluation and translation service must be submitted for Foreign Degree(s)(non-U.S.degrees) by the application deadline date.

2. Applications and attachments (resume, cover letter, copies of transcripts, letters of recommendations, etc.) will ONLY be accepted through the online process. WE DO NOT ACCEPT MAILED OR FAXED APPLICATIONS OR ITS ATTACHMENTS.
3. Travel expenses for the interview and selection process will be borne by the candidates.
4. Skype and phone interviews are not permitted.

Appointment to the position is conditional upon the approval of the Chancellor.

CONDITIONS OF EMPLOYMENT
Employees must satisfy all pre-employment requirements to work for the District which include, but are not limited to, the following items:

REQUIRED FOR ALL EMPLOYEES
Tuberculosis Examination:  Prior to employment, the successful candidate will be required to submit evidence (either skin test or X-ray report) of being free of tuberculosis within the past sixty (60) days.  The TB test is a condition of employment and any expense must be borne by the successful candidate.

Fingerprinting Requirement:

As a condition of employment, all employees working for community colleges in the State of California are required to be fingerprinted within the first ten (10) working days of the date of employment pursuant to Education Code Section 88024. The District Office of Human Resources processes fingerprints electronically. During the employment intake process, new employees will be given information to have their fingerprints taken at another location.

Immigration Requirement:  According to the Immigration Reform and Control Act, the Peralta Community College District is required to verify that all new employees are:

1) A citizen or national of the United States;
2) An alien lawfully admitted for permanent residence in the United States; or
3) An alien authorized by the U.S. Citizenship and Immigration Service to work in the United States.

All new employees are required to complete and sign a verification form and provide documentation attesting that he/she is a United States citizen, national, or an alien lawfully authorized to work in the United States.

District Policy:  A Social Security Card will be required following selection and prior to completion of the hiring process.  The employment process cannot be completed without a copy of the Social Security Card on file in the Office of Human Resources.

MAY BE REQUIRED
Medical Examination:  Under state regulations and as a condition of employment, certain positions may require a medical examination prior to employment.  Expenses incurred will be borne by the employee.

MISSION STATEMENT
We are a collaborative community of colleges.

· Together, we provide educational leadership for the East Bay, delivering programs and services that sustainably enhance the   region’s human, economic, environmental, and social development.

· We empower our students to achieve their highest aspirations. We develop leaders who create opportunities and transform lives.

· Together with our partners, we provide our diverse students and communities with equitable access to the educational   resources, experiences, and life-long opportunities to meet and exceed their goals.

The Peralta Community College District is an Equal Opportunity Employer.

In conformance with the Fair Employment and Housing Act and the Americans with Disabilities Act, requests for Reasonable Accommodations may be made to the Office of Human Resources by calling (510) 466-7283.

The Peralta Community College District reserves the right to close or not fill any advertised position.

Posting Details

College Information

Peralta/College Information

District Office

The Peralta Community College District is a two-year college system, dedicated to providing comprehensive educational and community services to the communities it serves, including the cities of Albany, Alameda, Berkeley, Emeryville, Oakland and Piedmont California. The District enrolls over 25,000 students in a broad range of transfer and occupational curricula. The colleges in the District include College of Alameda, Laney College, Merritt College and Berkeley City College, which operate under the governance of a seven- member Board of Trustees and are administered by a Chancellor/Superintendent.

Position Information

Special Instructions to Applicants

APPLICATION PROCEDURES


1. Required documents will include:


· Current resume of experience, formal education/training and qualifications.

· Copies of supporting credentials, if applicable.

· Copies of transcripts from fully accredited college or university institutions.


(Copies of diplomas will not substitute for  transcripts.) (If hired, it will be required to submit official transcripts from fully accredited college or university.)


Information on transcripts must include degree awarded and confer date.Transcripts without this information and online applications without transcripts will be disqualified. PLEASE DO NOT SUBMIT AN APPLICATION IF YOUR DEGREE WILL NOT BE CONFERRED UNTIL A LATER DATE.


Note:  A written evaluation by an official foreign credentials/transcripts evaluation and translation service must be submitted for Foreign Degree(s)(non-U.S.degrees) by the application deadline date.


2. Applications and attachments (resume, cover letter, copies of transcripts, letters of recommendations, etc.) will ONLY be accepted through the online process. WE DO NOT ACCEPT MAILED OR FAXED APPLICATIONS OR ITS ATTACHMENTS.


3. Travel expenses for the interview and selection process will be borne by the candidates.

4. Skype and phone interviews are not permitted.


Appointment to the position is conditional upon the approval of the Chancellor.


CONDITIONS OF EMPLOYMENT

Employees must satisfy all pre-employment requirements to work for the District which include, but are not limited to, the following items:


REQUIRED FOR ALL EMPLOYEES

Tuberculosis Examination:  Prior to employment, the successful candidate will be required to submit evidence (either skin test or X-ray report) of being free of tuberculosis within the past sixty (60) days.  The TB test is a condition of employment and any expense must be borne by the successful candidate.


Fingerprinting Requirement:


As a condition of employment, all employees working for community colleges in the State of California are required to be fingerprinted within the first ten (10) working days of the date of employment pursuant to Education Code Section 88024. The District Office of Human Resources processes fingerprints electronically. During the employment intake process, new employees will be given information to have their fingerprints taken at another location.


Immigration Requirement:  According to the Immigration Reform and Control Act, the Peralta Community College District is required to verify that all new employees are:


1) A citizen or national of the United States;

2) An alien lawfully admitted for permanent residence in the United States; or

3) An alien authorized by the U.S. Citizenship and Immigration Service to work in the United States.


All new employees are required to complete and sign a verification form and provide documentation attesting that he/she is a United States citizen, national, or an alien lawfully authorized to work in the United States.


District Policy:  A Social Security Card will be required following selection and prior to completion of the hiring process.  The employment process cannot be completed without a copy of the Social Security Card on file in the Office of Human Resources.


MAY BE REQUIRED

Medical Examination:  Under state regulations and as a condition of employment, certain positions may require a medical examination prior to employment.  Expenses incurred will be borne by the employee.


MISSION STATEMENT

We are a collaborative community of colleges.


· Together, we provide educational leadership for the East Bay, delivering programs and services that sustainably enhance the   region’s human, economic, environmental, and social development.


· We empower our students to achieve their highest aspirations. We develop leaders who create opportunities and transform lives.


· Together with our partners, we provide our diverse students and communities with equitable access to the educational   resources, experiences, and life-long opportunities to meet and exceed their goals.


The Peralta Community College District is an Equal Opportunity Employer.


In conformance with the Fair Employment and Housing Act and the Americans with Disabilities Act, requests for Reasonable Accommodations may be made to the Office of Human Resources by calling (510) 466-7283.


The Peralta Community College District reserves the right to close or not fill any advertised position.

Job Title Director of Network Services
Compensation $120,000 - $142,296/year. The maximum initial placement is Step 3 depending on experience.
Benefits Information

FRINGE BENEFITS


The Peralta Colleges proudly offers a competitive and comprehensive core of work-life benefits. Benefit-eligible employees have access to coverage for themselves and eligible dependents:


• Medical coverage. Depending on choice of coverage, you may be required to make a contribution.

• Dental coverage. Depending on choice of coverage, you may be required to make a contribution.
• Life insurance of 150% of your income up to $100,000.

• Long-term disability coverage.

• Employee Assistance Program.

• 22 days/year vacation leave, 12 days/year sick leave, and 18 holidays/year

In addition to your contribution, Peralta pays 8.88%* of your salary to the State Teachers Retirement System (STRS). Effective January 1, 2013, the PEPRA went into effect. Changes have been implemented as a result of the adoption of this legislation that impact new and existing employees enrolled in CalSTRS. Specific information regarding the changes can be found at http://www.calstrs.com/post/frequently-asked-questions-ab-340-public-employees-pension-reform-act-2013. For further up to date information on CalSTRS retirement eligibility and PEPRA, please visit the website at www.calstrs.com. The CalSTRS member handbook is available at http://www.calstrs.com/calstrs-member-handbook. After 10 years of creditable service, medical benefits in retirement are extended until age 65.


Other voluntary benefits include:


• Flexible benefit plan participation in the Medical Reimbursement Plan, Dependent Care Reimbursement Plan (under tax code 125)

• Pre-tax commuting expenses (under IRS code 132)

• Tax-deferred plan participation in the 403(b) and 457 plans

• Credit union membership

• Prepaid legal plan participation

• Additional Life Insurance for yourself, spouse or children

• Kaiser and United Health Care Dental are fully paid by the District. Other plans require employee contribution.

• Subject to change.

Position Type Management
Department Information Technology(DP) (115)
Job Description Summary

The Director of Network Services reports directly to the Vice Chancellor for Information Technology. Under general guidance, the Director will be responsible for end user device management and deployment, service operations and deployment, network infrastructure design and development, and productivity and communications systems to support district-wide administrative and instructional functions. The Director works closely with both instructional and administrative service organizations to ensure that staff, faculty and students’ needs are met. He/she will develop standards and guidelines to ensure systems are implemented properly. He/she will provide management and technical leadership, manage daily operations, and work closely with outside consultants and contractors to plan and implement new technology and infrastructure.

Duties & Responsibilities

Any one position may not include all of the duties listed nor do listed examples include all tasks which may be found in positions of this class. To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.

• Support academic departments in their efforts to implement technology programs and systems that facilitate the educational process.
• Ensures that the implementation of technology will occur in an integrated manner for the benefit of both academic and administrative processes.
• Deploy, maintain and monitor district-wide services (such as email, content management, and productivity suites).
• Ensure that district-wide network and telecommunication infrastructure are supported, maintained and upgraded properly, and work reliably and securely.
• Work with the campuses with their computing technology implementation and support.
• Assist the Vice Chancellor for Information Technology in developing district technology standards and guidelines and ensures that these standards and guidelines are implemented efficiently and effectively.
• Manage the network operations group to ensure quality delivery of services and ongoing process improvement.
• Coordinates activities to ensure systems are implemented in an efficient, timely and cost effective manner at the district office and the colleges.
• Performs project management activities and coordinates technology programs.
• Manages and supervises staff; performs evaluations of staff performance.
• Provides technical advice and direction to staff and performs technical tasks if necessary.
• Assists administrators, staff and faculty in evaluating and implementing the use of appropriate technology that allows the district to meet its mission.
• Perform other duties as assigned.

Minimum Qualifications

1. Bachelor’s degree from an accredited college or university in management information systems, computer science, business administration or a closely related field.
2. Three years increasingly responsible experience in managing complex IT systems and requirements in an institutional environment
3. Applicant must have demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college staff, faculty, and students.


KNOWLEDGE SKILLS AND ABILITIES


• Network monitoring and configuration, especially with Cisco systems
• Service deployment and configuration management
• Security auditing and compliance in higher education
• Help desk and user service desk management and operations
• User device deployment and management
• Messaging systems management and design
• Identity management and SSO deployment and management
• Productivity suite deployment, management and training, specifically Office365
• Knowledge of budget preparation and control.
• Knowledge of principles and practices of management, supervision and training.
• Knowledge of applicable laws, codes, regulations, policies and procedures as they relate to IT in a community college district
• Ability to communicate effectively, orally and in writing, with both the user community and department staff.
• Ability to supervise and evaluate the performance of assigned staff.
• Ability to interpret, apply and explain rules, regulations, policies and procedures.
• Ability to meet schedules and deadlines.

Desirable Qualifications

• Master’s Degree from an accredited college or university is desirable.
• Community college or other public agency management information systems experience.
• Experience or certification deploying Office365
• Experience and advanced certification in Cisco systems and network design
• Demonstrated successful experience in resolving complex user problems.
• Experience managing large projects.
• Five (5) years’ experience in managing network operations.
• Experience in managing employees covered by union collective bargaining agreements.

Environmental Demands

Occasional work performed alone. Constant work around and with other people

Other Requirements

PHYSICAL REQUIREMENTS


The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Typical physical abilities for this position are:


• Prolonged and frequent sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping
• Moderate to heavy usage of hands in grasping, repetitive hand movement and finger coordination in keeping records and preparing reports using a computer keyboard.
• Speech and hearing to communicate effectively in group settings and by telephone to students, faculty, staff, and others.


MENTAL REQUIREMENTS
Ability to work and cooperate with faculty, students, managers, the public and employees at all levels in order to exchange ideas, information and opinions.
This position description has been prepared to assist in defining job responsibilities, physical demands, working conditions and skills as needed. It is not intended to serve as a complete list of job duties, responsibilities and/or essential functions.

Tools & Equipment Used
Application Deadline Date **OPEN UNTIL FILLED – APPLICATIONS MUST BE RECEIVED MAY 24, 2017 FOR FIRST REVIEW DATE OF MAY 25, 2017**
Open Date 04/25/2017

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you find out about the position?
    • Asian Week
    • California Community College Chancellor's Office website
    • Career Builder
    • Chronicle of Higher Education website
    • Chronicle of Higher Education newspaper
    • Community College Jobs Website
    • Community College Times
    • Craigslist
    • Diverse Issues in Higher Education
    • El Mundo
    • Hispanic Outlook in Higher Education
    • Indeed.com
    • Job Fair, Conference or Workshop
    • Local Newspaper (Oakland Tribune, SF Chronicle, ect)
    • Oakland Post
    • Peralta Jobs Website
    • Walk-In (PCCD Office of Human Resources)
    • Women in Higher Education
    • Word of Mouth
    • 24-Hour Job Line
    • Other
  2. If you chose "Other" as your answer for the above question, please provide details

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Transcripts
Optional Documents
  1. List of References
  2. Other Document
  3. Letter of Recommendation 1
  4. Letter of Recommendation 2
  5. Letter of Recommendation 3