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Program Specialist/Outreach & Retention (Temporary as Needed)

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.


1. Required documents may include:

· Current resume of experience, formal education/training and qualifications.
· Copies of supporting credentials, if applicable.
· Copies of transcripts from fully accredited college or university institutions.

Information on transcripts must include degree awarded and confer date.

(Copies of diplomas will not substitute for  transcripts.) (Finalists will be required to submit official transcripts from fully accredited college or university   institutions prior to the final interview.)

Note:  A written evaluation by an official foreign credentials/transcripts evaluation and translation service must be submitted for Foreign Degree(s) (non-U.S. degrees) by the application deadline date.

2. Applications for this position will only be accepted through the online process.
3. Travel expenses for the interview and selection process will be borne by the candidates.
4. Skype or phone interviews are not permitted.

Appointment to the position is conditional upon the approval of the Chancellor.

Employees must satisfy all pre-employment requirements to work for the District which include, but are not limited to, the following items:

Tuberculosis Examination:  Prior to employment, the successful candidate will be required to submit evidence (either skin test or X-ray report) of being free of tuberculosis within the past sixty (60) days.  The TB test is a condition of employment and any expense must be borne by the successful candidate.

Fingerprinting Requirement:

As a condition of employment, all employees working for community colleges in the State of California are required to be fingerprinted within the first ten (10) working days of the date of employment pursuant to Education Code Section 88024. The District Office of Human Resources processes fingerprints electronically. During the employment intake process, new employees will be given information to have their fingerprints taken at another location.

Immigration Requirement:  According to the Immigration Reform and Control Act, the Peralta Community College District is required to verify that all new employees are:

1) A citizen or national of the United States;
2) An alien lawfully admitted for permanent residence in the United States; or
3) An alien authorized by the U.S. Citizenship and Immigration Service to work in the United States.

All new employees are required to complete and sign a verification form and provide documentation attesting that he/she is a United States citizen, national, or an alien lawfully authorized to work in the United States.

District Policy:  A Social Security Card will be required following selection and prior to completion of the hiring process.  The employment process cannot be completed without a copy of the Social Security Card on file in the Office of Human Resources.

Agency Shop Requirement:  This position is covered by a Collective Bargaining Agreement, which includes an agency shop provision.  This provision requires that, as a condition of employment, a new employee must either become a member of the union or pay a service fee to the union.

Medical Examination:  Under state regulations and as a condition of employment, certain positions may require a medical examination prior to employment.  Expenses incurred will be borne by the employee.

We are a collaborative community of colleges.

· Together, we provide educational leadership for the East Bay, delivering programs and services that sustainably enhance the   region’s human, economic, environmental, and social development.

· We empower our students to achieve their highest aspirations. We develop leaders who create opportunities and transform lives.

· Together with our partners, we provide our diverse students and communities with equitable access to the educational   resources, experiences, and life-long opportunities to meet and exceed their goals.

The Peralta Community College District is an Equal Opportunity Employer.

In conformance with the Fair Employment and Housing Act and the Americans with Disabilities Act, requests for Reasonable Accommodations may be made to the Office of Human Resources by calling (510) 466-7283.

The Peralta Community College District reserves the right to close or not fill any advertised position.

Posting Details

College Information

Peralta/College Information

Laney College

Laney College, in the heart of vibrant, multicultural downtown Oakland, features the cosmopolitan atmosphere and human energy of a big-city university. Laney is adjacent to the Oakland Museum of California, blocks from historic Chinatown and a pleasant stroll from Lake Merritt.

Since 1948, Laney has provided educational opportunities to students throughout the East Bay and beyond. Serving approximately 14,000 students each semester, Laney reflects the incredible diversity of the community that surrounds it and provides opportunities to traditionally underserved populations. Dozens of languages are spoken on Laney’s campus each day.

The school boasts a proven track record of success with exceptional educational programs. The college was given full accreditation by the Accrediting Commission for Community and Junior Colleges (ACCJC) in summer 2009 – a distinction awarded to only five community colleges out of the 27 reviewed that year. In addition, Laney ranks among the top community colleges in California in transferring students to U.C. Berkeley.

The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of race, color, national origin, ancestry, sex, age, religion, marital status, disability, or sexual orientation in any of its policies, procedures or practices.

Benefits Information

Position Information

Job Title Program Specialist/Outreach & Retention (Temporary as Needed)
Compensation Salary Range: $20.79/hr - $25.25/hr
Position Type Classified
Department Student Services-Matriculation (542)
Job Description Summary

Under general supervision of the Dean of Enrollment Services, the Program Specialist is responsible for implementation and oversight of outreach efforts that promote Laney College as a visible and engaged community partner and accessible educational resource.

Duties & Responsibilities

Any one position may not include all of the duties listed nor do listed examples include all tasks which may be found in positions of this class. To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.

• Maintains a master calendar of campus and general partnership events and updates outreach website.
• Develops promotional materials and correspondence for prospective students and families; disseminates college and financial aid brochures and other materials as required.
• Compiles data, maintain records, and prepare correspondence, reports, and other written material using a variety of software such as word processing, spreadsheet, database, and website management.
• Identifies marketing opportunities and facilitates College of Alameda’s presence at appropriate community events.
• Initiates, coordinates and makes public presentations promoting the higher education and financial aid knowledge to civic, community, industry and professional organizations.
• Assists with Student Support & Success Program pre-enrollment activities at partner schools/ organizations (outreach, application, orientation, assessment).
• Assists high school students and potential COA students with applications and forms related to Admissions and Financial Aid.
• Leads campus tours and college/ financial aid workshops for prospective students and their families.
• Responsible for daily functions of the College’s Welcome Center.
• Plans, organizes, coordinates and directs activities and events.
• May assist efforts to increase retention of at risk students per the College’s Student Equity or SSSP plan.
• Provides information and referrals to students, staff, and community on college programs and procedures including Concurrent Enrollment and Financial Aid.
• Provides concurrent enrollment registration services at high schools in coordination with SSSP Partnerships and site visits.
• Assist with oversight of outreach operational budgets, including personnel action forms, requisitions, supply invoices, etc.
• Coordinates and interfaces with vendors and consultants in order to help ensure successful execution of events, activities and programs.
• Performs other related duties as assigned.

Minimum Qualifications

1. A bachelor’s degree from an accredited college or university in one of the social sciences, business, or related field and one (1) year of experience working with young adults and adults in situations requiring both democratic supervisory techniques and basic business management involving social activities; or an equivalent combination of training and/or experience that could likely provide the desired knowledge and abilities to perform the duties of the position.
2. Ability to prepare and maintain accurate and complete records and reports.
3. Demonstrate proficiency with software programs such as desktop publishing, word processing, and spreadsheets
4. Experience with event coordination.
5. Ability to draft professional correspondence;
6. Applicant must have demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college staff, faculty, and students.

Desirable Qualifications

• Knowledge of community agencies and resources and the needs of cultural, ethnic, and other groups within the community
• Ability to maintain effective working relationships.
• Ability to evaluate and make recommendations on improvements to existing activities and operations.
• Knowledge of college policies and procedures relevant to Admissions & Records, SSSP, and Financial Aid.
• Experience managing professional social media presence.
• Experience with webpage design.
• Knowledge of organization and operation of community college outreach programs
• Knowledge of marketing strategies related to recruitment; procedures in the development and use of marketing materials; and media applications.
• Communicate effectively both orally and in writing in both English and Spanish

Environmental Demands

• Occasional work performed alone
• Constant work around and with people

Other Requirements

• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional lifting and carrying up to 15 lbs.
• Occasional pushing and pulling up to 20 lbs.
• Occasional twisting of body
• Occasional use of manual dexterity
• Occasional use of tactile acuity
• Occasional use of visual acuity from a distance, with depth, and for color
• Frequent work at a rapid pace
• Frequent reaching, high, low, and level
• Frequent audio acuity at all ranges, including speech
• Frequent visual acuity for reading
• Constant sitting
• Constant use of clear oral communication

• flexibility or ability to respond to multiple demands

Tools & Equipment Used

• Computer
• Standard office machines and equipment
• Multi-line telephones
• Department-specific equipment

Application Deadline Date
Open Date 08/02/2017

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you find out about the position?
    • Asian Week
    • California Community College Chancellor's Office website
    • Career Builder
    • Chronicle of Higher Education website
    • Chronicle of Higher Education newspaper
    • Community College Jobs Website
    • Community College Times
    • Craigslist
    • Diverse Issues in Higher Education
    • El Mundo
    • Hispanic Outlook in Higher Education
    • Job Fair, Conference or Workshop
    • Local Newspaper (Oakland Tribune, SF Chronicle, ect)
    • Oakland Post
    • Peralta Jobs Website
    • Walk-In (PCCD Office of Human Resources)
    • Women in Higher Education
    • Word of Mouth
    • 24-Hour Job Line
    • Other
  2. If you chose "Other" as your answer for the above question, please provide details

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. List of References
  2. Other Document
  3. Cover Letter
  4. Training/Certification Document
  5. Transcripts